VoiceObjects have signed a worldwide software license and distribution agreement with SAP AG to use’ Voice Application Management System (VAMS) oiceObjects Factory as a development and deployment option for voice solutions based on the SAP NetWeaver integration and application platform.
By providing a scalable solution to develop and deploy voice services on more than twenty different speech processing platforms, SAP will help its customers increase operational efficiency, allowing them to improve multi-channel consumer and employee communication, and extend the use of core data to any wire line and
Leveraging SAP NetWeaver , VoiceObjects Factory integrates seamlessly with
back-end SAP solutions. Information of virtually any data source is accessible by voice dialogues over the phone. This enables SAP to build voice solutions for customer using their existing SAP solution infrastructure.
”As the world’s leading provider of business software solutions, SAP is in the forefront of helping companies leverage their information to succeed in today’s economy,” said Karl-Heinz Land, CEO of VoiceObjects. ”We are pleased SAP has selected our VAMS VoiceObjects Factory to drive that leading position to the next level, opening the SAP world for secure and convenient voice access. It is exciting for us, that this relationship represents such opportunities and we are looking forward to working with SAP and their customers worldwide.” Land continued.
"VoiceObjects designed their architecture from the start to support the software infrastructure firms use today to run their business. The agreement with SAP is an example of the power of that architecture to add speech access by telephone to existing enterprise software," said Bill Meisel, president of TMA Associates a telephone and speech industry consulting firm and editor of Telephone Strategy News.
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